Privacy Policy

Your privacy is very important and we are committed to protecting it and any personal information we collect about you. This Privacy Policy describes what personal information we collect, how and why it’s collected and used.

 

What Type of Information Do We Collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

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• When you make a reservation, purchase tickets or products from us, we collect personally identifiable information you provide including name, email, telephone number, billing address, payment details including credit card information, comments, feedback, product reviews, and recommendations.

• We may also collect personal information you provide when you subscribe to our newsletter, or  participate in any of our events, including when you submit films or other art for inclusion in any of our events. This personal information might include your name, email address, phone number, photographs, motion pictures and video taken of you in public areas at TMFF events.

• When you access a page on our website at motorcyclefilmfest.com we collect certain technical information such as you web browser version, operating system, screen resolution, and referrer web site.

• We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How Do We Collect Information?

We collect personal information provided to us voluntarily by our customers, web site users, members, sponsors, when they contact us via telephone, email, web browser or in person. We may also collect personal information through cookies, web beacons, photographic, motion pictures and videos. Your personal information will be used for the specific reasons stated above only.

 

Why Do We Collect Such Personal Information?

We collect non-personal and personal information for the following purposes:

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• To provide products and services to you;

• To create and manage your online accounts and profiles;

• To provide you with ongoing customer assistance and technical support;

• Personalize your online experience and the advertisements you see;

• Respond to your requests, inquiries, comments, and suggestions;

• Offer contests, loyalty programs or other promotions;

• To be able to communicate with you general or personalized service-related notices and promotional messages;

• To improve the quality of your visit to our web site.

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

How Do We Store and Protect Your Personal Information?

TMFF does not sell or rent any personal information we collect. Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

If you choose a direct payment gateway to complete your purchase, then our provider Square or PayPal stores your personally identifiable information including credit card information. This information adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you may also want to read Square’s Privacy Statement and PayPal’s Privacy Statement.

 

There are several places throughout our web site that may link you to other web sites. When you click through to these web site, TMFF’s Privacy Policy no longer applies. We suggest that you read the privacy statements of any third-party web sites you visit to understand their procedures for collecting, using, and disclosing your information. TMFF makes no promises, warranties or representations about these third party web sites and bears no liability whatsoever for your use of them.

 

The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that information you provide to us over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of our control.

 

How Do We Communicate With Our Site Visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How Do We Use Cookies and Other Tracking Tools?

We use cookies for many reasons, such as:

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• To provide a great experience for our visitors and customers.

• To identify our registered members.

• To facilitate transactions, such as shopping, carried out on our website.

• To monitor and analyze the performance, operation and effectiveness of our website.

• To ensure our platform is secure and safe to use. 

 

When you visit our website, a cookie will identify your browser, but not your individual identity to our computer servers. Most browsers are initially configured to allow cookies, but you can disable this feature. In doing so, you may be limited in some areas of our web site. A good resource of information about cookies can be found at All About Cookies.

 

The following links explain how to access cookie settings in various browsers:

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• Cookie settings in Google Chrome

• Cookie settings in Safari (macOS)

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Safari (iOS)

• Cookie settings in Android

 

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

 

How Can You Withdraw Your Consent?

If you don’t want us to process your data anymore, please contact us at info@motorcyclefilmfest.com.

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

 

Questions and Contact Info

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@motorcyclefilmfest.com.